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Service
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Description
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How to use
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Tariff
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Access to help lines
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Dial 111 or 131
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Free
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Voicemail box for subscribers to retrieve messages
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Dial 333122 to activate.
Dial 122 to retrieve voice messages.
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Free
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Subscribers can forward their calls to other phone numbers
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To activate, dial **21* (number to be diverted to) # then press Yes/Send/Ok
To deactivate, dial ##21# then press Yes/Send/Ok
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Applicable tariffs for numbers dialled apply.
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Subscribers can connect up to 5 parties in a phone conversation
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Place current call on hold, initiate new call and click on 'conference'. Review your handset manual for details on setting up conference calling on your phone
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Applicable tariffs for numbers dialled apply.
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Put calling parties on hold while the called party is on another call
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To activate, dial *43# then press Yes/Send/Ok
To deactivate, dial #43# then press Yes/Send/Ok
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Free
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Short Message Service
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Simply type text, enter recipient's number and press Yes/Send/Ok
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Premium rated SMS
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Premium rated Short Message Service
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Simply type text, enter recipient's number and press Yes/Send/Ok
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Premium rated Calls
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Premium rated VAS Calls
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Dial applicable VAS number
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GPRS
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General Packet Radio Service
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To activate, text WAPGPRS 'space' 'phone model' 'space' 'phone make' to 232
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Currently free until commence- ment of billing for GPRS services is announced
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Balance Enquiry
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Ability to check credit balance or usage
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Send SMS CB to 123
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Free
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Facsimile messages
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Contact your Service Provider or the nearest Zain shop to enable fax capabilities on your phone
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Same tariff for voice calls.
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International Direct Dialing
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To make international calls, enter the prefix 009 or + (the plus sign), the calling code for the country you are calling, then the phone number of the person you are calling, and press yes/send/ok
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Monthly free SMS
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12 monthly free SMS available to all Zain subscribers
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Dial *456*2# to check monthly free SMS balance
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Free
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Please call me back facility
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*140* MSISDN of the person who the subscriber wishes to talk to # press Yes/Send/Ok
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Free
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International Roaming Access
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Contact your Service Provider or the nearest Zain shop to enable roaming capabilities on your phone
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Contact your Service Provider or the nearest Zain shop on roaming tariffs
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Know who is calling before you answer the phone
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Review your handset manual for directives on using CLIP feature on your phone
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Free
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Hide your number when calling another party
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Review your handset manual for directives on using CLIR feature on your phone
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Free
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