Call Waiting

Call waiting is a feature that lets you know when someone else is trying to call you when you are already on a call. You can answer, reject or ignore this second call.

The service is free and is already set up on all Zain mobile phones.

How to handle a second call

When you are already on a call and when someone else calls, you will hear the call waiting tone (a beep). You can do the following:

End the first call and answer the second:

· Press 1 then SEND (to end the current call).

· You may now answer the second call.

· Press END (to end the current call).

· You may now answer the second call.

Put the first call on hold and answer the second:

· Ask the first caller to hold the line.

· Press 2 then SEND.

· You may now speak to the second caller.

To switch between the two calls

· Press 2 then SEND

Reject the second call:

· Press 0 then SEND (This sends a busy tone to the second call)

You can also ignore the second call by taking no action when you hear the call-waiting tone.